Travel assistance for patients


If you live in a rural and remote are, and have to travel more than 50 km for specialist medical services that are not available locally, you may be eligible for the Patient Travel Subsidy Scheme (PTSS). The Patient Travel Subsidy Scheme (PTSS) has been put in place to help Queenslanders access specialist medical services not available in their local area. The Scheme offers assistance by providing a contribution towards the cost of transport and accommodation. The Scheme does not cover all the costs associated with accessing the Specialist or other additional costs associated with the visit for example taxi or bus fares, meals or telephone calls.

The referring Medical Practitioner recommends the mode of travel which they believe is most appropriate given the patient’s condition. The approving Hospital is guided by this recommendation. Air travel and motor vehicle travel however is approved for medical reasons only, so full details of these medical reasons are required on the application so that an informed decision can be made. If the patient requires alternative return travel to that originally arranged by the approving Hospital, the request has to come from the treating Specialist.

Travel and/or accommodation will only be provided for an escort if the specific medical reason where patient cannot travel to appointment without an escort, for example life threatening condition, frail or elderly patient, requiring oxygen or to provide physical care.

If you require any further information in relation to the Patient Travel Subsidy Scheme (PTSS) please speak to staff at your local facility, your referring Medical Practitioner or full details of the scheme are available on the Queensland Health website below.

For further information, including financial help, conditions, eligibility and applying for the PTSS, please see:

Patient Travel Subsidy Scheme Guidelines
PTSS application form (PDF)
Last Updated: May 19, 2016 @ 1:43 pm